---
title: Roles and responsibilities | Abbiamo.ai
description: What Abbiamo.ai provides, what your partner does and what your organization controls, personal data included. Abbiamo.ai legal document.
---

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- [ENEnglish](https://abbiamo.ai/en/roles-and-responsibilities)
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- [PTPortuguês](https://abbiamo.ai/pt/papeis-e-responsabilidades)

Legal

# Roles and shared responsibility.

Abbie · speaking

What Abbiamo.ai provides, what your partner does and what your organization controls, personal data included.▍

[See all documents →](https://abbiamo.ai/en/legal)

On this page

Last updated: 23 October 2026

## Shared and explicit responsibility

We set out in writing what Abbiamo.ai provides, what your partner does and what your organization controls in each service. The allocation of responsibilities covers recording, telephony, infrastructure, security and personal data. Depending on who determines the purpose and means of each processing activity, Abbiamo.ai, the partner and the client may act as controllers, processors or sub-processors. We document these roles and the applicable instructions in the corresponding agreements, taking as a reference control A.10.2 of ISO/IEC 42001 and the applicable data protection laws.

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- [Legal information](https://abbiamo.ai/en/legal)
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- [Roles and responsibilities](https://abbiamo.ai/en/roles-and-responsibilities)
- [Privacy by design](https://abbiamo.ai/en/privacy-by-design)

Contact

- Contact[hello@abbiamo.ai](mailto:hello@abbiamo.ai)
- Partners[partner@abbiamo.ai](mailto:partner@abbiamo.ai)
- Legal and privacy[legal@abbiamo.ai](mailto:legal@abbiamo.ai)
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- Billing[facturacion@abbiamo.ai](mailto:facturacion@abbiamo.ai)
- Press and social media[social@abbiamo.ai](mailto:social@abbiamo.ai)

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© 2026 ABBIAMO TECNOLOGÍA, S.A. (Abbitec). Abbiamo.ai is a brand of ABBIAMO TECNOLOGÍA, S.A. All rights reserved.

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