--- title: AI process consulting | Abbiamo.ai description: We design how human agents, AI agents and systems work together. Every project ends in a design ready to implement, not in slides. --- [Skip to content](https://abbiamo.ai/en/services/process-consulting#contenido) ![Abbie, AIE agent by Abbiamo.ai](https://abbiamo.ai/hubfs/raw_assets/public/ABBIAMO/images/abbie-retrato.jpg) [![Abbiamo.ai](https://abbiamo.ai/hs-fs/hubfs/Abbiamo.ai/brand/logo-dark/abbiamo-ai-logo-dark-480.webp?width=224&height=36&name=abbiamo-ai-logo-dark-480.webp)](https://abbiamo.ai/en) Menu [Home](https://abbiamo.ai/en) [Abbie](https://abbiamo.ai/en/abbie) [Caddie](https://abbiamo.ai/en/caddie) [Abbi Studio](https://abbiamo.ai/en/abbi-studio) [Abbi PitWall](https://abbiamo.ai/en/abbi-pitwall) [Services](https://abbiamo.ai/en/services) [Solutions](https://abbiamo.ai/en/solutions) [Industries](https://abbiamo.ai/en/industries) [Contact](https://abbiamo.ai/en/contact) [ESEspañol](https://abbiamo.ai/servicios/consultoria-de-procesos)[ENEnglish](https://abbiamo.ai/en/services/process-consulting)[ITItaliano](https://abbiamo.ai/it/servizi/consulenza-sui-processi)[PTPortuguês](https://abbiamo.ai/pt/servicos/consultoria-de-processos) EN Idioma · Language · Lingua - [ESEspañol](https://abbiamo.ai/servicios/consultoria-de-procesos) - [ENEnglish](https://abbiamo.ai/en/services/process-consulting) - [ITItaliano](https://abbiamo.ai/it/servizi/consulenza-sui-processi) - [PTPortuguês](https://abbiamo.ai/pt/servicos/consultoria-de-processos) Service F · Process consulting # We design how they work together: human agents, AIE agents and systems. Abbie · speaking We start from the process as it operates today.▍ [Let's design the process →](https://abbiamo.ai/en/contact) [What we deliver](https://abbiamo.ai/en/services/process-consulting#entregable) 01What it solves ## A process with people and systems that no one finished designing. We design the work between human agents, AIE agents (Cognitive Autonomous Intelligent Entities) and connected systems for a specific process in your company. Your partner does it, with Abbiamo.ai's method and backing. - Starting point ### Starting situation It is not clear who decides what, how exceptions are handled, which controls apply, which information is used or how it is measured. - Who it's for ### Companies that are held accountable Corporations in regulated industries, BPOs and service providers, always through a partner. - An offer in its own right ### It is not a stage of the sale Consulting is engaged on its own and always ends in a design that can be implemented. 02What is delivered ## A design ready to implement. Ready to implement with Abbie, Caddie, Abbi Actions or microapps. This is what it contains. Flow The work between human agents, AIE agents and systems, step by step. Decisions and exceptions Each one with its owner: who authorizes an exception and how quickly. Controls The mandatory conditions that are verified before moving forward. Information The systems that exist, which ones are connected and which data are the authorized source for what. Data rules Residency, data classes, retention, audit and deletion; they determine the choice of sovereignty level. Autonomy The degree of autonomy of each action, which starts at «suggests» and rises action by action. Indicators The performance indicators the process must meet, which will be measured in the evaluation. Missing application If a system is missing, the recommendation of the world-class application or the microapp that solves it. Assignment by offer What Abbie handles, what Caddie handles, which catalog actions apply and what needs a microapp. What depends on you Appoint a process owner, give access to the people who operate it, report which systems exist, define your data rules, decide who authorizes exceptions and approve the design as the basis for implementation. The format and acceptance criteria of the design are agreed in each project. 03How we work ## From the current process to the implementable design. 1. Step ### Understand the process Steps, decisions, exceptions, controls, information and metrics, as it operates today. 2. Step ### Separate judgment and consistency The AIE agent brings judgment, language and adaptation. What must come out the same every time lives in a system, an action or a process. 3. Step ### Inventory systems and sources Which systems exist, which ones are connected and which data are authorized sources. 4. Step ### Assign each step To Abbie, to Caddie, to a catalog action, to your system or to a microapp. 5. Step ### Design the controls Mandatory conditions, owners for each exception and autonomy per action. 6. Step ### Define the data rules With you, to choose the sovereignty level your case requires. [See the levels →](https://abbiamo.ai/en/solutions/data-sovereignty) 7. Step ### Define the indicators The performance indicators the process must meet and how they will be measured in operation. 8. Step ### Recommend what is missing If a system is missing, the world-class application or the microapp that solves it. 04What it ends in ## It ends in something that gets implemented, not in slides. Consulting designs. Implementation configures, integrates, tests and puts into operation. - Outcome ### An approved design Validated by the process owner as the basis for implementation. - Outcome ### Each step with its offer You know what each part of the portfolio solves and what needs custom development. - Next step ### Ready to implement The design moves on to solution implementation. [See implementation →](https://abbiamo.ai/en/services/implementation) 05Rules that don't change ## A serious design starts with the rules. - Rule ### No slides Every project ends in a design ready to implement. - Rule ### A specific process It is not generic AI advice: it is the design of the solution for your process. - Rule ### Human agents, AIE agents and systems We design how they work together; the decisions that require a person stay with a person. - Rule ### Exceptions with an owner Every exception has someone who authorizes it and a time frame, explicitly and traceably. - Rule ### What is confirmed, in plain sight The design distinguishes what is already available from what is pending confirmation. - Rule ### No generic timelines or rates They are defined per project. The quote comes through your partner. 06Keep exploring ## Seven offers, one shared approach. - Product A ### Abbie Talks with your customers. Acts in your systems. [Meet Abbie →](https://abbiamo.ai/en/abbie) - Product B ### Caddie Caddie guides you. You decide, within the rules. [Meet Caddie →](https://abbiamo.ai/en/caddie) - Product C ### Abbi Studio Design the agent: prompt, context and rules. [Meet Abbi Studio →](https://abbiamo.ai/en/abbi-studio) - Inside Abbi Studio ### Abbi Actions Predefined actions with verifiable outcomes. [Explore the actions →](https://abbiamo.ai/en/abbi-actions) - Service E ### Custom microapps and microprocesses When your tools fall short. [Let's talk about your process →](https://abbiamo.ai/en/services/microapps) - Service G ### Implementation Your partner configures, integrates, tests and puts it into operation, with our technical backing. [Let's plan the implementation →](https://abbiamo.ai/en/services/implementation) - Solutions ### Cases by function Collections, support, customer service and more, step by step. Illustrative examples. [See solutions →](https://abbiamo.ai/en/solutions) - Pricing ### How services are quoted Per project, based on a diagnosis and through your partner. [See pricing →](https://abbiamo.ai/en/pricing#servicios) ![](https://abbiamo.ai/hs-fs/hubfs/raw_assets/public/ABBIAMO/images/abbie-retrato.jpg?width=88&height=88&name=abbie-retrato.jpg) ## Which process do you want to design? Tell us how it operates today and we will connect you with the right partner. [Let's talk about your operations →](https://abbiamo.ai/en/contact) or write to us at [hola@abbiamo.ai](mailto:hola@abbiamo.ai) [![Abbiamo.ai](https://abbiamo.ai/hs-fs/hubfs/Abbiamo.ai/brand/logo/abbiamo-ai-logo-480.webp?width=150&height=24&name=abbiamo-ai-logo-480.webp)](https://abbiamo.ai/) Governed artificial intelligence, with judgment and under control. - - - - Company - [About us](https://abbiamo.ai/en/about-us) - [Blog](https://abbiamo.ai/blog) - [Pricing](https://abbiamo.ai/en/pricing) - [FAQ](https://abbiamo.ai/en/faq) - [Use cases](https://abbiamo.ai/en/use-cases) - [Contact](https://abbiamo.ai/en/contact) Legal - [Legal information](https://abbiamo.ai/en/legal) - [Privacy notice](https://abbiamo.ai/en/privacy-notice) - [Terms and conditions](https://abbiamo.ai/en/terms-and-conditions) - [Cookie policy](https://abbiamo.ai/en/cookie-policy) - [Responsible use of AI](https://abbiamo.ai/en/responsible-use-of-ai) - [Roles and responsibilities](https://abbiamo.ai/en/roles-and-responsibilities) - [Privacy by design](https://abbiamo.ai/en/privacy-by-design) Contact - Contact[hello@abbiamo.ai](mailto:hello@abbiamo.ai) - Partners[partner@abbiamo.ai](mailto:partner@abbiamo.ai) - Legal and privacy[legal@abbiamo.ai](mailto:legal@abbiamo.ai) - Information[info@abbiamo.ai](mailto:info@abbiamo.ai) - Billing[facturacion@abbiamo.ai](mailto:facturacion@abbiamo.ai) - Press and social media[social@abbiamo.ai](mailto:social@abbiamo.ai) OfficePH Financial Park, Piso 34, Oficina 3404, Costa del Este, Panamá © 2026 ABBIAMO TECNOLOGÍA, S.A. 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